excelis medical associates

2502 W. Saint Isabel St.
Tampa, FL 33607

Phone: 813-874-5707
Fax: 813-874-5908

[email protected]

CONTACT US

Excelis Medical Associates

2502 W. Saint Isabel St. Tampa, FL 33607

BILLING

Phone Support

Billing
Questions

1-855-691-9890

Patient Portal

Pay Bill Online

Click Here

Mailing Address

Pay Bill By Mail

Emergency Medical Associates

PO Box 24748
Tampa FL 33623

BILLING

Phone Support

Billing
Questions

1-855-691-9890

Patient Portal

Pay Bill Online

Click Here

Mailing Address

Pay Bill By Mail

Emergency Medical Associates

PO Box 24748
Tampa FL 33623

FREQUENTLY
ASKED
QUESTIONS

FREQUENTLY ASKED QUESTIONS

I received a bill from one of your providers after a visit to the Emergency Department. How do I pay my bill?
For dates of service prior to October 1, 2022: please refer to the phone number on your billing statement or call 813-874-5707.

For dates of service on or after October 1, 2022: Excelis Medical Associates contracts with a company, Logix Health, that specializes in emergency department coding and billing. For billing questions, please contact Logix Health at 1-855-691-9890, or go online to www.doctorpayments.com. To pay by mail, please address payment as follows:

Excelis Medical Associates
P.O. Box 9790
Daytona Beach, FL 32120-0030

I have a question about a prescription I was given when I was in the Emergency Department and/or I need a refill.
Excelis Medical Associates work in the Emergency Department and do not write prescription refills. For more information about a prescription you were given in the Emergency Department, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main: 813-870-4112
St. Joseph’s Children’s Hospital – Main: 813-870-4342
St. Joseph’s Hospital – South: 813-302-8070
St. Joseph’s Hospital – North: 813-443-7470

I have a question about a prescription I was given when I was in the Emergency Department and/or I need a refill.
Excelis Medical Associates work in the Emergency Department and do not write prescription refills. For more information about a prescription you were given in the Emergency Department, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main
813-870-4112

St. Joseph’s Children’s Hospital – Main
813-870-4342

St. Joseph’s Hospital – South
813-302-8070

St. Joseph’s Hospital – North
813-443-7470

I was seen in the Emergency Department by one of your providers, and now I need a doctor’s note to return to work / school.
If you do not have the necessary paperwork in your Emergency Department discharge instructions, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main: 813-870-4112
St. Joseph’s Children’s Hospital – Main: 813-870-4342
St. Joseph’s Hospital – South: 813-302-8070
St. Joseph’s Hospital – North: 813-443-7470

I was seen in the Emergency Department by one of your providers, and now I need a doctor’s note to return to work / school.
If you do not have the necessary paperwork in your Emergency Department discharge instructions, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main
813-870-4112

St. Joseph’s Children’s Hospital – Main
813-870-4342

St. Joseph’s Hospital – South
813-302-8070

St. Joseph’s Hospital – North
813-443-7470

I was seen in the Emergency Department by one of your providers, but now I need to see another doctor for follow-up care. How do I get a referral to another physician?
Instructions for follow-up care are generally given to patients when they are discharged from the Emergency Department. If you do not have that information in your discharge paperwork, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main: 813-870-4112
St. Joseph’s Children’s Hospital – Main: 813-870-4342
St. Joseph’s Hospital – South: 813-302-8070
St. Joseph’s Hospital – North: 813-443-7470

I was seen in the Emergency Department by one of your providers, but now I need to see another doctor for follow-up care. How do I get a referral to another physician?
Instructions for follow-up care are generally given to patients when they are discharged from the Emergency Department. If you do not have that information in your discharge paperwork, please call the hospital ED where you were seen and ask to speak to the charge nurse:

St. Joseph’s Hospital – Main
813-870-4112

St. Joseph’s Children’s Hospital – Main
813-870-4342

St. Joseph’s Hospital – South
813-302-8070

St. Joseph’s Hospital – North
813-443-7470

I was seen by one of your physicians in the Emergency Department, and I need a copy of my medical record.
Excelis Medical Associates do not retain any patient records in their administrative office. A record of your Emergency Department visit can be obtained by calling the facility where you were seen and asking for the Medical Records Department:

St. Joseph’s Hospital – Main (Adult and Pediatrics): 813-870-4000
St. Joseph’s Hospital – North: 813-443-7000
St. Joseph’s Hospital – South (Adult and Pediatrics): 813-302-8000

I was seen by one of your physicians in the Emergency Department, and I need a copy of my medical record.
Excelis Medical Associates do not retain any patient records in their administrative office. A record of your Emergency Department visit can be obtained by calling the facility where you were seen and asking for the Medical Records Department:

St. Joseph’s Hospital – Main (Adult and Pediatrics):
813-870-4000

St. Joseph’s Hospital – North:
813-443-7000

St. Joseph’s Hospital – South (Adult and Pediatrics):
813-302-8000